Tuesday, January 31, 2017

Understood

There is so much value in feeling understood. I have written a couple of times about the issues I have been having with my teeth and my absolute fear of the dentist.

I had an appointment for next Monday for a new dentist but they called this morning asking if I was able to come this afternoon so I jumped on it! I have been mainly eating foods I didn't need to chew for about a month (on top of giving up soda) and have lost about 15lb. While I wanted to loose some baby weight, a non chew diet was not a fun thing, but I knew I already had one chipped tooth and I didn't want to risk any more damage before I saw the dentist.

The appointment today went AMAZING! The dentist had learned about EDS in school and has worked with people who have EDS before! She really cared and was great with my dislocating jaw. By the time I left I was holding back tears from being so excited that someone listened and wanted to help me. We had a good conversation about the one chip in my tooth and it is not as big of a deal as I worried. We also figured out that one of the other issues I was having was from my wisdom teeth. I only have two of them but one is oddly shaped and it is sore at times when pressure is put on it because of how tight things are, it is the issue I have been having on the one side of my mouth. We worked together to come up with a plan that works best for me and my issues. I am so hopeful that we will be able to help my mouth so I have less issues!

Today I also got to deal with more insurance fun. For some reason our insurance company is saying that suddenly December 1st our deductible and out of pocket for last year became unmet!? Jilli took care of her deductible in January last year and her out of pocket not too long after. We met the family deductible and out of pocket  when Lydia was born. Our insurance paid for appointments (meds are separate) at 100% from July-November, but then suddenly now we owe money for December because now they say it was not met. I spent Friday night arguing with the insurance company but eventually they agreed to have someone look into what happened. Well because of this bills started showing up. One was for Lydia for med supply and it has a $46 charge for an IV pole for Dec 1st. We got an IV pole in July when she got her supplies (her pump hangs on it at night, this is common practice) but we didn't get a new one in December for there to be another charge for it. I can buy an IV pole for $17 on Amazon and I get med supply charges a mark up for delivery and what ever else, but an extra $30 seemed a little high. So I called today... apparently our insurance company has been paying $30 a MONTH since JULY to rent this IV pole!!! Umm, no, that is crazy! This is not a special IV pole, its not even one of the nice folding ones, it is a basic as IV poles come. I asked them why in the world they were charging my insurance company this much for it and they looked into it and said they wouldn't charge my insurance company any more since they already paid over the price to buy the pole. How long would they have kept charging and how long would they have been paying if I didn't notice. VNA also didn't send Jillian's January bill to Medicaid so I got to talk to them about that. Oh insurance!

Last night I got most of the rest of the paperwork done for Medicaid. I am thankful that this time around I was smarter and ordered Lydia a birth certificate right after birth because Jillian's I had to scramble to get ordered and delivered in time for our home visit for Katie Beckett (incase you don't know Katie Beckett is Medicaid in Wisconsin for children who are medically complex, there are a lot of guidelines you have to meet). I just have one section left to finish on the paperwork.

We also ran to Target this morning before 10am meds. We ran out of Zyrtec so we needed to get more. The girls love Target! Jilli likes it when I write out a shopping list. She holds it the whole times and checks stuff off.

Tomorrow we have neuromuscular clinic at Children's. I'm not expecting it to be a big appointment.

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